2026 User Conference

Conference Agenda

TUESDAY, AUGUST 25, 2026 | 8:30 AM – 5:00 PM

8:30AM Tee It Up: Welcome and Industry Outlook | Todd Brunner, Members Mortgage Services President/CEO

9:00AM Master Your Swing: Own It. Grow It. The Mindset and Method for Purchase Business Success | Casey Cunningham, Xinnix CEO and Founder

10:30AM Fuel Up at the Turn: Networking Break

10:45AM BREAKOUT SESSION 1:

• LO/PROCESSOR PATH – Avoiding the Hazards: Critical Timing Requirements in the Origination Process and Encompass Tools to Keep You on the Course
• MANAGER PATH – Keeping Score: Encompass Report and Pipeline Building for Loan Oversight | Tammi Schulte, Credit Union of America Real Estate Loan Operations Manager

11:30AM The Mortgage Caddie: Becoming Your Member’s Most Valuable Resource | Tracy Ashfield, Ashfield & Associates, LLC Founder

12:15PM Greenside BBQ – Sponsored by Security 1^st Title

1:00PM Navigating the Rough: AI Directed Borrower Application | Tidalwave Point of Sale

2:00PM The Perfect Swing: New Servicing Technologies for a Great Member Experience | Stephen Kidder, Members Mortgage Services VP of Servicing and Rosa Mendenhall Members Mortgage Services Member Services Manager

2:30PM Keeping Your Members in Bounds: Tools for Borrower Retention | Ginger Ellis, Members Mortgage Services VP of Marketing and Sales

3:00PM Fuel Up at the Turn: Networking Break

3:15PM BREAKOUT SESSION 2:

• LO/PROCESSOR PATH – Dialing in Your Short Game | LaShauna Kempel, Members Mortgage Services VP of Production
• MANAGER PATH – Tee Box to Trophy: Compensation Strategies to Build a Winning Team | Tracy Ashfield, Ashfield & Associates, LLC Founder

4:00PM Hitting the Sweet Spot: Credit Reporting | Adam Pope, Xactus Strategic Account Manager

6:30PM-10:00PM
Mixers on the Mini Green – Join us for a 19^th hole celebration with food, cocktails and mini golf games
Landmark Real Estate Event Center, 156 N. Emporia

WEDNESDAY, AUGUST 26, 2026 | 8:30 AM – NOON

8:30AM What’s in Your Bag?: Day 2 | Todd Brunner, Members Mortgage Services President/CEO

8:45AM The Ultimate Scramble: Community & Builder Partnerships Building | Asa Pechin, Heritage 1^st Realty; Tyler Malone, Malone Collective Elite Real Estate Experts

9:45AM Cutting Strokes: Encompass Enhancements | David Bradford, Members Mortgage Services Applications Analyst

10:30AM Fuel Up at the Turn: Networking Break

10:45AM The Thin Black Line: Building Discipline | Michelle Berman Mikel, CEO/Speaker/Author

11:45AM 18^th Hole Takeaways: Closing with Grab and Go Lunch

Conference Rates

All Events (2 Day Registration): $295
Evening Event Only (Dinner and Drinks Included): $50
Evening Event Guest (Dinner and Drinks Included): $50

Credit Unions will be billed on your monthly invoice for event registration.

Hotel Information

Special Room Rates and Booking Link

To enjoy our negotiated rate, please book your room by July 25, 2026

Hilton Garden Inn
401 E. Douglas | Wichita, KS 67202 | 316-669-6175

Parking
Hilton Garden Inn hotel guests:
The Hotel is attached to a parking garage with a bridge entrance to the hotel on the second floor. Parking is $8 per day. See parking map. (Rates are subject to change)

Hotel Cancellation Policy
To avoid a cancellation fee of the first night’s room and tax, please cancel by 12:00PM on the day before check-in. Check-in is 3:00PM and check-out is 12:00PM.